Q) How do I contact someone regarding a purchase?
A) Our primary e-mail address for any inquiry is firstname.lastname@example.org
You can also inbox our FaceBook page https://www.facebook.com/ournorseblood/
We are also present on other social media which you can view at the bottom of our site.
Q) How much is shipping?
A) Shipping is currently free on all items unless otherwise stated.
Q) How can I track my item?
A) At this stage, tracking is not available for most items in order to keep our prices low.
Q) One of my items didn't arrive
A) We have multiple warehouses around the world, and as such your items may arrive at different times. Your item will definitely arrive, and if you are having any concerns about a missing item, please visit our refund policy. We guarantee your satisfaction.
Q) How long will it take for my order to arrive?
A) Your order can vary between 1 - 8 weeks to arrive, typically you will receive it in the first few weeks depending on your location in the world. Please see the item description for more details.
Q) How secure are my payment details?
A) Norse Blood adheres to highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.